TRACK YOUR ORDER
We take tracking your order very seriously to ensure that you are kept up to date on the status of your purchase and the progress of your delivery. Below are the highlights of our order tracking policy:
1. ORDER CONFIRMATION NOTIFICATION: Upon completion of your order, we will send an order confirmation notification to the e-mail address you have provided. This notice will contain your order details, order number, and other relevant information.
2. ORDER PROCESSING TIMES: We will process your order as quickly as possible and will prepare and ship your order within the time frame specified in the order confirmation. Specific order processing times will vary depending on product type, stock status, and other factors.
3. LOGISTICS TRACKING INFORMATION: After your order is shipped, we will provide logistics tracking information so that you can track your order's progress. You can use the tracking number we provided or the link on the logistics company's website:https://www.17track.net/en to view detailed shipment information.
4. ORDER STATUS UPDATE NOTIFICATIONS: We will periodically send you order status update notifications to keep you informed of the current status of your order. Notifications may include shipped orders, late deliveries, or other relevant information. You can receive these notifications by e-mail or other means to ensure that you are always aware of the latest status of your order.
5. CUSTOMER SERVICE SUPPORT: If you have any questions or need help tracking your order, our customer service team is always available to support you. You can contact us via email at support@aldorian.com and we will do our best to answer your questions and address your concerns.
Please note that specific order tracking policies may vary by region, logistics partner, and order type. We will do our best to provide accurate and timely order tracking services to ensure your shopping experience is smooth and satisfying.
If you have any questions about our order tracking policies or need more information, please feel free to contact our customer service team. We will be happy to support you and answer your questions.